Tip 1: Just jump in and try it! According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. Just curious. Hit your target markets bullseye and claim your. Sorry, this post was deleted by the person who originally posted it. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. Create an account to follow your favorite communities and start taking part in conversations. And I did for fill out form. Many complaints are for 1000s of dollars Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! Something is not right here! However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-narrow-sky-1','ezslot_20',140,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-narrow-sky-1-0'); Otherwise, buyer will be eligible to cancel the order even if sent by you. Then, if no return confirmation, releasing the funds to the seller. I have sold 4 items in a very short time. One arrived, dead. Therefore, all transactions or shipments must go through Mercari to keep both parties protected. The way Mercari operates is deceitful and evasive. eBay takes buyers sides, but not quite as easily as Mercari. Informative article, as always! It does not reflect poorly on the seller who did not provide the product. Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Too many times. (Youve got to taste it defore you buy IT) With Mercari I am going to go for it. I purchased an item that was damaged beyond repair. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details After this last step, youre ready to list it! The seller loses both ways. With this method all you need to do is pack your item up, and bring it to the postal carrier. They have wasting my time, tape, and energy etc. My son does not have his item or the payment for it. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. That is to say items that are actually manufactured for LV by various factories around the world but rejected as not being "100% perfect". It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. Thanks Erica (and Julie) for posting/sharing your experience. One of the go-to pieces of advice if you are in the reselling business is that you start using a cross-listing app that can help you advertise your items on the different marketplaces, saving you the time you would otherwise need to create different listings. Mercari is NOT SAFE. The days of sketchy meetups in parking lots are over! Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! In comparison to every other online selling site, Mercaris pictures are just awful. I had the same exact issue. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. For more info take a look at Mercari packing guidelines. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years How in the heck could they know if the purse I listed was a "fake" or not? Therefore, you have to ensure that the buyer/seller is trustworthy. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. I purchased an item off Mercari from some person in New Hampshire. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. I took my selling/buying seriously, almost like a second job. Have a look at the items in your home you are not using. protected species, Humans, human body parts, organs, cells, blood, body fluids, and items What happened I cant say. The buyer decided to return it for no reason, and Mercari approved it. It has an easy-to-use interface and readily customizable tools. Here are the 5 elements for Mercari listings: Mercari is a barebones selling platform. with copyrighted characters, brand logos, etc. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Every time I try to sell the page you have reached 600. Thank You there was a lot of really good information to make a decision. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. Dont buy from Mercari. Mercari is still asking for more pictures. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? 898. permitted. violence, racism or discrimination aren't allowed (determined at our I do love eBay money back quarantine , but I never sale on eBay only as a buyer Sellers sign up to Mercari and list their items for free. They kept asking for it so I wanted the page to stop coming up. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. Thank you for this article. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Your email address will not be published. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. You can now start listing, buying and selling on Mercari. Any items sent without a tracking number are subject to cancellation, even if sent. Its not a good place to be a seller. They see what is being messaged between buyer and seller. Its much better and safer for a buyer to shop at Amazon and EBay. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. Wont even release funds for items people received. How do I sign up? trusted seller, item that I want, cheaper than normal but still reasonable; never comes. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. Fool me once I guess! Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Please log in again. On Mercari, shoppers have the option to like listings by pressing the heart icon. I just had someone purchase some Oakley sunglasses off me and I think I'll pass on selling on there. If you want the easiest shipping method, use Mercari Shipping. I am currently dealing with this issue. You can also throw in some personal anecdotes or explain why you loved the item. Mercari also vouches that any seller will get paid. I am very impressed with the platform and those the sellers so far. While some activities can seem normal to you, Mercari might have some rules against them. If youre wondering how to sell on Mercari, you have come to the right place. Mercari itself is a legit e-commerce marketplace to buy and sell products. In addition to the seller fee, there is also a payment processing fee, which is $0.50 plus 2.9% of the sale. They refuse to cooperate and insist that the credits are there, but they arent. Until I proved I had stopped the dispute my account was frozen. You can access your listings at any time by going to your profile then go to Selling and finally to Listings. But if youre looking around the house for things to sell and coming up empty, think again. Thanks for sharing your experience with Mercari . And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. Things that dont sell well on Mercari, are super niche items that only appeal to a small group of people. This being the case, if the company noticed unusual activity on your account, it would suspend you. I feel as if I have been scammed not only by the seller, but Mercari too! I will be reviewing every email after sending this information. Take a look at this quick guide about selling on Mercari. You must be a registered user to add a comment. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. I still do not know if I will be reimbursed. Once shipped, the seller confirms the shipment. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Just like a counterfeit $100 bill. If you want to save the most (usually a few extra dollars), use Ship on Your Own. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. The first thing youll do is add basic account information. (I think they should improve this functionality of Mercari). Let me further explain and maybe it would help you . As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Your comment is confusing and unclear. Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. Congrats, and also I had an issues with that. How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. What you can sell You can list almost anything that can ship. Apparently no Mercari considers it a proper reason you mean a valid reason right? On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. However, if you are selling designer items, you can be authorized by Mercari to list them for up to $5000. games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be I paid $500 and checked out the sellers reviews before purchasing. I have the legal right to do so, although Mercari tries to say different in their contract. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Hi Jennifer They said they would issue no refund even though the item arrived broken. There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. Check out seller item for sale Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. The shirt that was sent to me came from a replica site and I had photo evidence of that . In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. Good customer service also leads to quicker sales. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. I got replica shirt with adidas golf. Oh, and they took out the money the same day I order it. STAY AWAY! No date has been set for sentencing. To make it clear any illegal condition in a contract is a VOIDED CONTRACT! If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Short and to the point and understandable in laymans terms. Seasonal Decor. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. 2. They need to really fix their flagging system. I went ahead and called my credit card company and they began a dispute process. If you've already registered, sign in. Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. Its a great place for people who dont care. How does one contact Mercari for non receipt of the package I ordered. Next, youll be asked to add your phone number. Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. Why would they do that? Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. Its much better and safer for a buyer to shop at eBay. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-4','ezslot_17',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-4-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. I received synthetic hair today not worth more than $10. Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. Part of their agreement with approved vendors is that these "seconds" cannot be described or sold as a genuine and perfect original. The list of prohibited items on Mercari includes alcohol, tobacco, but also non-brand, non-genuine, imitation, fake, or replica goods, food, and any kind of weapons. I wrote the page on Instagram and asked them if they sold me the shirt because I thought it came from an older lady from New Jersey and they said yes they sold me the shirt & that particular lady is someone who gets a commission selling for them . same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). List it and you could get suspended. Only EBay was willing to cooperate on ANY level. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. on this subject with an avenue for everyones feedback. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. ', Press J to jump to the feed. can you sell replicas on mercari. Mercari sounds like a big scam site! Dealing with this situation for the past week has done nothing for my situation besides give me a headache. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. Replicas are bad for everyone. The most important part of this section is the listing title, because its what buyers initially see. When setting your listing price, you can also see your payout upon sale, which makes it easy to know how much youll actually be making. What you can sell on Mercari? Authenticity guidelines - Mercari: Your Marketplace Authenticity guidelines Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. I would have sold it locally even for higher price. Although not recommended, a lot of sellers leave the product description blank. Not to mention, incorporating lots of keywords will get your items in front of more people. We would like to show you a description here but the site won't allow us. Youll also incur this fee for each direct deposit transfer rejected by your financial institution and when using Instant Pay as a transfer method. I provided proof of my item authenticity also. I have given up trying to get back my money. Take note of items that you can't sell on Mercari. Easy as that. Second one never arrived. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). Dont forget to think about shipping weight and packing also! Its comical that any of these platforms have community guidelines, they do not enforce them. In the U.S., it's illegal for a person to sell counterfeit merchandise. Mercari also provides $200 in shipping insurance as well. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. However, it is still a great bag. Im downsizing and thinking of online selling but didnt know much about it or this site. Ive stopped buying or selling on Mercari. I already had a mens size 9 boot and ordered these because they were a different color. Did not see the email right away. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. These items find their way into the market place through various legitimate means and cannot be described as "copies" or "knock-offs" as they have been made by the same hands and machines as the originals. They just want money from sells, they make too much to stop it. Cross-selling is the practice of listing the same item across multiple online marketplaces such eBay and Poshmark. After that, you have to ship your order within 3 business days from the purchase date and if you fail to do so then the buyer will be eligible to cancel the order. To keep the marketplace safe all sellers need to verify their identity. Now they suddenly want to be law abiding Im calling a spade a spade. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? At the cost of those of us that have not stood up and challenged them. ', Press J to jump to the feed. But first, lets focus on how to use the Mercari app. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. E-cigarettes, e-hookahs, or other vaporizing instruments that contain ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login To make a long story short, mercari cancel my item. The first approach is to sell off any clutter you may find in your home . The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. Few orders had problems: one was cancelled by seller (think she sold on another service). It is a known fact that many items, particularly LV bags, are not copies but "seconds". I was only given 24 hrs to provide photos from every angle of a dead computer. i know some of their support are annoying as hell but you might get a better customer support. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Therefore, you can take two approaches to sell your products on Mercari. such as: Ebooks, PDF files, user generated content (UGC) or items for online Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. Question for you: Can I pay or get paid with PayPal? Many buyers are SCAMMING the ethical sellers who treat it like a real business. The login page will open in a new tab. Please, I wont even collect from some of them because they are so nasty its not worth it. special mailing or handling instructions must be sent using the ship on Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs
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